The Cookie & Cracker Manufacturing Correspondence Course is considered the gold standard for training among cookie and cracker industry professionals! In 1941, the educational journey began when John S. Vander Heide, Sr. with Schulze & Burch Biscuit Company, suggested that a course be written on biscuit and cracker technology with the idea to make the program available through written correspondence. It has seen many updates since its inception and the concept is as popular today as when it started. The course is the ultimate guidebook for members worldwide to participate in an advanced training educational program. As a participant in the Course, a student gains the knowledge and training necessary to perform confidently in all areas of the bakery or workplace. As a Course graduate, an employee will possess a solid understanding of the cookie and cracker manufacturing process, will have the ability to troubleshoot and can immediately apply what is learned to their job. The format of the Cookie and Cracker Manufacturing Course is a self-study correspondence course. The student receives two textbooks to study from and submits multiple-choice exams and performs various work projects. The student can choose between submitting exams in the Hard Copy Workbook (via the mail) or using the Online Workbook (via the Internet). In all, 15 multiple-choice exams are taken, and 15 work projects to complete. The work projects are designed to give a student hands-on experience and reinforce what is learned in the text. The student will learn about ingredients, their purpose in a product and their physical and chemical characteristics. The production process follows from beginning to end starting with ingredient delivery, storage and assembly through mixing, baking cooling and packaging. A series of chapters on forming covers the typical products produced in the industry and several chapters concentrate on specialty products. The text also includes extensive chapters covering safety and sanitation, equipment maintenance, sustaining a quality system and environmental issues. The Course is targeted towards production supervisors, but the information presented can be useful to all those working in the cookie and cracker industry, those wishing to obtain a supervisory position, corporate support functions, scientists, suppliers and packagers. Many Course graduates state that the Course is a catalyst for growth within their company. Many companies view it as a consideration for advancement and for some companies it is a requirement for promotion. Research shows that numerous graduates are now acting as company supervisors, team leaders, and plant managers – they attribute the Course as the foundation for their success! For a full listing of course chapters and detailed information download the course flier: click here for flyer As always, the Education Department is here for you and ready to answer any questions you might have about any of ABA’s educational offerings. Hear from some of the course graduates! “I still use the books for reference in my current projects. I appreciate the learning on ingredient functionality and processing techniques.” – Brittany Tomlin, Process Engineer, Kellogg Company “The Manufacturing Course definitely assisted me in my career, since I was exposed to the practical aspect; it allowed me to underpin the theory behind the procedures. The Course advanced my career; it assisted me in making more informed decisions and staying on top of the operation. The course has definitely broadened my understanding of the bakery process, I now possess the practical and theoretical understanding of the operation.” – Kevin Cornette, Production Manager, Banks DIH Limited “The Cookie & Cracker Correspondence was extremely instrumental in helping me to apply the theories behind cookie & cracker manufacturing to actual projects in a practical environment. I would definitely recommend this course for anyone serious in the cookie manufacturing.” – Kevin McCormack, Senior Scientist, Mondelez International “I keep the manufacturing course books on my desk and use them as a reference regularly! It is a great source of just the right amount information. The language and flow are very comprehensive and easy to follow. I enjoyed the course thoroughly! Finally, the course coordinators were especially helpful and extremely responsive.” – Alicia Lutchman, Quality Supervisor, Bermudez Biscuit Company Limited “Definitely would recommend to anyone who just started working in the food industry.” – Yu-Shu Tseng, Associate PD Scientist, Kellogg Company
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